Support

Submit A Support Request

support@prismaud.io

Use this for order, install, license, and Catalyst support requests.

Where is my download?

Check the email used at checkout. If you do not see it, send the order email through the support form.

What should I include for technical support?

Include your DAW, macOS or Windows version, plugin format, and the exact issue you are seeing.

Can I get help with licensing?

Yes. Send the email used for purchase and a short description of the activation issue.